Privacy Policy2018-05-06T18:30:00+00:00

PRIVACY POLICY

We at the Pilates Lounge take your privacy seriously and are committed to protecting your privacy.

Any information you give us is used exclusively by the Pilates Lounge.

The Class Scheduling and Booking System

We use software called ‘MindBody’ to administer our online booking. You can see their Privacy Policy via this link. https://www.mindbodyonline.com/privacy-policy 

Your money is processed by Optimal Payments which accepts most debit and credit cards. You can find out more about them and their security in this document http://www1.netbanx.com/wp-content/uploads/pdf/NBX_About_General_EN.pdf 

By booking through ‘MindBody’ your name, address, email, and phone-numbers, plus a record of the classes you have booked, is stored on a database that only Pilates Lounge has access to. In your Mindbody account you can choose to opt in to receiving email notifications and/or email newsletters.

Enrolment Forms and Medical Information

We ask everyone who attends a termly matclass or studio session to fill in an enrolment form. This asks you for name, address and phone-numbers and has a large health information section. It also asks you to agree to a list of terms and conditions.

To be able to do our job as Pilates teachers, we need to ask you information about health conditions and injuries. It is very important you give accurate and current information to us, and keep us up-to-date with your state of health.

Enrolment form information is transferred digitally to your Mindbody account and the paper forms are destroyed within 24 hours  of receiving them.

We may ask your permission to talk or email your physiotherapist, consultant, doctor, or other health professional if we think this would benefit your treatment. You would be entitled to see this correspondence if requested.

Cookies

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

The cookies that we use allow us to:

  • remember your preferences during and between visits
  • continuously improve our services, website, and marketing

We do not use cookies to:

  • collect any personally identifiable information
  • collect any sensitive information
  • pass personally identifiable data to third parties

Cookies on this site are set by Google Analytics, MindBody, Optimal Payments and Pilates Lounge.

Our cookie is used to remember if you’ve accepted our cookie / privacy policy.

Google Analytics uses cookies to keep track of the number of times a visitor has been to the site, which pages they visit and how long they spend there, what search terms brought them to the site, what OS / browser / network they’re using, and what links they follow within our site. You can find out more about Google Analytics here: http://www.google.com/analytics/learn/privacy.html 

MindBody uses cookies to keep track of you throughout the booking process.

Turning Cookies Off / Opting Out

Almost all browsers and devices can be instructed not to accept cookies. Please consult the Help pages for your browser (usually available via the F1 key), or your device’s instruction manual for details. Please be aware that the functionality of the site may suffer as a result.

Here are some links for the more popular browsers

To provide website visitors more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on instructs the Google Analytics JavaScript not to send any information about the website visit to Google Analytics. If you want to opt-out of Analytics, download and install the add-on for your current web browser. The Google Analytics Opt-out Browser Add-on is available for Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.